Privacy Policy - Water-Bill

Privacy Policy

This Privacy Policy is an integral part of the Terms of Use of the Services developed and maintained by WaterBills. The Privacy Policy covers all the conditions for the collection, processing and management of your personal data, aiming at identifying you as a user of its Services and at supporting and performing them.

If you have any questions or comments regarding this Privacy Policy, please contact us ([email protected]).

Data you provide

Account information

To use some of WaterBills Services you may need to create an account. When creating an account, you may need provide us with some personal information including your name, email address, username and password. In some cases, you may want to add a profile image, a phone number or your address to your account. You can alter or delete these items any time you wish. Your username and profile image will appear in all your possible interactions with other users of the Service. We may also use your information to provide you with assistance in case you report a problem. Under no circumstances will your personal data be disclosed to third parties without your consent.

Usage data

To make the most of WaterBills’ Services, you may be asked to add information referring to the nature of your activities. This data only concerns the customization of the Service to your needs and is not disclosed to third parties.

Data you provide

Usage data

When using our Services, if you manage data logging equipment for your activities, this data is collected and recorded by the application we provide. This data is in no way subject to any kind of review or processing by us and is stored on our servers only so you may have access to it and use our Services.

Communication data

We collect the content you create or receive from other users when you use our Services. This content is not subject to any kind of review or processing by us and is stored so that you may access it whenever you wish.

Use of Data

Provision of Services

We use the information we collect solely to provide our Services. The information WaterBills collects and how it is used depends on how you use our Services and how you manage your privacy controls.

We also use your information to ensure that our Services are functioning as intended, such as monitoring downtime or resolving problems you report to us. We are constantly monitoring our systems to identify problems. If we find that there is a problem with a particular function, checking the information from the traffic history that was collected before the problem occurs, allows us to resolve it in a speedier manner.

Data analysis

We use data for analyses to make improvements to our Services and ensure that they operate as intended. We use this data to ensure that our Services operate safely and quickly, to improve the content we provide and to evaluate a service. Part of the relevant functionality is provided through the Google Analytics service for which Google’s Privacy Policy applies.

We use cookies to analyse how our users interact with our services. Cookies are small text files that contain pieces of information that are stored on your computer or your device and which you send to us in each visit. We use these to extract statistics on the use of our Services and to create better products as well as store preferences when using a Service. We may, for example, find out that it takes too long for users to accomplish a particular task or that they have difficulty completing some steps. Therefore, we can redesign this function and improve the product for everyone.

Security and Protection of your Data

WaterBills is committed to protect the personal information and data provided by its users. To this end, it has taken the necessary technical security and organization measures of processing your personal data. Personal data collected is stored on password-protected restricted servers. WaterBills uses specialised technologies and procedures and takes strict electronic and administrative security measures to enhance the protection of this information against loss or misuse and to protect it against unauthorized access, disclosure, modification or destruction.

WaterBills to protect the information it exchanges with its customers uses Secure Socket Layer (SSL) decryption. This type of technology encodes the files when they are transferred electronically so that they are not intercepted by third parties.

Amendments to the Privacy Policy

WaterBills reserves the right to change or modify the Privacy Policy at any time. Such changes, modifications, additions or deletions to the Privacy Policy will enter into force immediately, Any use of the services following such change or modification will be will be considered as acceptance of the changes, modifications, additions or deletions to the Privacy Policy. Last Updated: March 2023.